Privacy Policy – Sari’s Bali Home

Last updated: October 30, 2026

Sari’s Bali Home operates this store and website, including all information, content, features, tools, products, and related services, to provide you with a smooth and secure shopping experience (the “Services”).

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, place an order, use our Services, or communicate with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully to understand how we handle and protect your information.

1. Personal Information We Collect

Personal information refers to information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect:

• Contact Information: Your name, email address, phone number, billing address, and shipping address.

• Payment Information: Payment details, transaction records, and payment confirmations.

• Account Information: Account details, preferences, and settings.

• Order Information: Products viewed, added to your cart, purchased, returned, or exchanged.

• Communications: Messages, questions, and correspondence with our customer support team.

• Device Information: IP address, browser type, device identifiers, and network information.

• Website Usage: Information about how you navigate and interact with our website.

2. How We Collect Your Information

We may collect personal information through:

• Information you provide when placing an order, creating an account, or contacting us.

• Cookies and similar technologies used to improve website functionality.

• Trusted service providers, including payment processors, delivery companies, and technology partners.

• Authorized third-party partners where permitted by applicable law.

3. How We Use Your Personal Information

We use your personal information to:

• Process Orders: Manage purchases, payments, shipping, returns, and exchanges.

• Improve Your Experience: Maintain and improve our website, products, and Services.

• Customer Support: Respond to inquiries and assist with orders or product-related questions.

• Marketing: Share product updates, special offers, and relevant promotions where permitted by law.

• Security: Detect and prevent fraud, unauthorized transactions, and other security risks.

• Legal Compliance: Meet applicable legal and regulatory requirements.

4. Sharing Your Personal Information

We may share personal information with trusted third parties when necessary to operate our business, including:

• Payment providers and financial institutions.

• Shipping and delivery partners.

• Website hosting, technology, and customer support providers.

• Analytics and advertising partners where permitted by applicable law.

• Government authorities or legal representatives when required by law.

• Relevant parties in connection with a business transfer, merger, or restructuring.

We do not sell personal information for monetary payment. Certain advertising or analytics activities may nevertheless be considered a sale or sharing of personal information under applicable privacy laws.

5. Shopify and Our Online Store

Our online store is powered by Shopify, which provides the technology required to operate our website and process transactions.

Shopify may collect and process certain personal information in accordance with its privacy policies and applicable data protection laws.

For additional information, please refer to Shopify's privacy documentation.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Ensure the website functions correctly.

• Remember your preferences and shopping cart.

• Understand website traffic and customer interactions.

• Improve our products and Services.

• Provide relevant marketing and advertising where permitted.

You may be able to manage cookies through your browser settings or the privacy controls available on our website.

7. Third-Party Websites

Our website may include links to third-party websites or external services.

Sari’s Bali Home is not responsible for the content, security, or privacy practices of these external websites.

We recommend reviewing their privacy policies before providing personal information.

8. Children's Privacy

Our Services are intended for general consumers and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe a child has provided us with personal information, please contact us so we can review the situation and take appropriate action.

9. Data Security and Retention

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to:

• Provide our Services.

• Process and manage orders.

• Maintain required business records.

• Resolve disputes.

• Meet applicable legal and regulatory obligations.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information where applicable.

• Object to or restrict certain uses of your information.

• Withdraw consent where processing relies on consent.

• Opt out of certain marketing communications.

To exercise your privacy rights, please contact us at support@sarisbalihome.com.

We will review and respond to requests in accordance with applicable privacy laws.

11. International Data Transfers

Your personal information may be transferred to, processed, or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be applied to protect your personal information during international transfers.

12. Privacy Complaints and Questions

At Sari’s Bali Home, we respect your privacy and are committed to handling your personal information responsibly.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, please contact us:

Sari’s Bali Home
Email: support@sarisbalihome.com

We will review your inquiry and respond as promptly as reasonably possible.

You may also have the right to lodge a complaint with the relevant privacy or data protection authority in your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, Services, legal requirements, or privacy practices.

Any updates will be published on our website, together with the revised effective date.

We encourage you to review this Privacy Policy occasionally to stay informed about how we protect your information.